We know how important your time is. At Emerald Medical Group, it is our aim that no patient has to wait longer than thirty minutes beyond their appointment time, and we map and monitor our progress in meeting this goal. However, occasionally our doctors (who have roles at the Emerald Hospital) may be called away for an emergency or a birth. At these times, we will advise our patients of any wait times when they arrive at the practice and we will contact our patients to reschedule their appointments whenever possible.
Patients awaiting test results can phone the practice for their results between 11am and 1pm on weekdays.