Part of Central Highlands Healthcare
Lot 1 Pilot Farm Road, Emerald07 4986 7400

Feedback

We rely on your feedback to improve the patient experience and care outcomes at our practice. We welcome both your compliments and complaints via our Give us a piece of your mind leaflet, which is available here and in the waiting room.

Twice a year we undertake a more detailed assessment of our services by selecting a random sample of patients so that we can improve our patient experience.

Due to patient feedback, we have been able to make a number of improvements including, establishing a coffee shop and extending the hours of business. We thank you in advance for your comments.

The Office of the Health Ombudsman is responsible for receiving complaints about health services in Queensland. To make a complaint, you can fill in an online form or call 133 OHO (133 646), Monday to Friday between 9am and 5pm.

 

+ Submit your feedback online
+ Download our feedback form